How can we make artificial intelligence (AI) a partner for leaders and enterprise development? The fact is that in recent months there has been a constant acceleration in the deployment of AI in every field. Whether we like it or not, we are and will continue to be affected by these developments. Let us therefore assume our responsibilities and act accordingly. In other articles, I have already covered this notion of responsibility, especially in the sense of “accountability”.
Rather than seeing AI as a threat to be countered, many of us now recognize the advantages of taming AI and using it appropriately in enterprise development and leadership. Here are some key points to consider on how to make AI an effective partner in the business world:
- Understanding AI: leaders need to develop an in-depth understanding of the fundamental concepts of AI and the possibilities it offers. This would enable them to take informed decisions as to the adoption and integration of AI in their business strategies.
- Identifying opportunities: it is essential to know in which the fields AI can really add value. These might include the automation of repetitive tasks, large-scale data analysis to garner relevant information, customization of customer experience and so on.
- Training and development: investing in training your team in fundamental aspects of AI and how to apply it in a commercial context is crucial. This might mean working with experts in AI or training your employees to use specific tools and technologies.
- Quality data: AI relies on data. Make sure that your data is trustworthy, pertinent and well organized to guarantee that the models of AI you have trained yield accurate and useful results.
- Human-AI cooperation: the objective is not to replace human beings, but to help them to take better-informed decisions. AI can provide information based on in-depth analysis, but the final decisions should always be taken by real people, taking into account the wider context.
- Ethics and transparency: AI raises issues of ethical behaviour and responsibility. Make sure that your AI-related initiatives comply with the highest ethical standards and that decisions taken by AI systems can be readily understood and explained.
- Experimentation and iteration: AI is developing at a rapid pace. It is important that you be prepared to experiment with new approaches and to iterate your AI strategies in response to the results and feedback you receive.
- Change management: integrating AI in a business may necessitate significant adjustments. Transparent communication and effective change management are vital in securing the team’s engagement and minimizing resistance.
By adopting these principles and engaging with AI as a powerful new partner, enterprises can exploit its potential to boost efficiency, innovation and competitiveness, while maintaining human control over critical processes.
When considering the human dimension, the question to ask is: how can we effectively combine artificial intelligence and intuition, or how do these two dimensions complement each other?
Combining AI and human intuition is an interesting approach that can lead to significant advantages in decision-making and problem-solving. The two dimensions complement each other in various ways, capitalizing on the distinct strengths of each approach.
Here is how they can be appropriately combined:
Artificial intelligence
- Analysis of complex data: AI excels in the analysis of large quantities of data and the detection of patterns that might escape the human eye. It can help to identify trends and correlations hidden in vast sets of data and so provide useful insights.
- Prediction and modelling: AI can be used to develop predictive models based on historic data. This can be extremely useful in anticipating market trends, customer behaviour and other variables of importance for businesses and their ecosystems.
- Rationality and objective analysis: AI is capable of taking decisions based on factual data and predefined rules. This can be useful in eliminating emotional bias and forestalling impulsive decisions.
Human intuition
- Creativity and human intuition: human intuition is excellent when it comes to creative thinking, innovation and solving complex problems that are not yet clearly defined. Humans can make inspired connections and come up with innovative ideas which are beyond the capacities of algorithms.
- Context and moral judgement: humans contribute contextual understanding and moral awareness – factors that are sometimes difficult to incorporate in AI systems. Human intuition can benefit decision-making by taking into account values, social consequences and moral implications.
- Reactivity to sudden changes: AI can be effective in processing foreseeable circumstances, but unforeseeable or changing circumstances require the adaptability and flexibility that only human intuition can provide.
- Validation of the results of AI: human intuition is useful in validating the results produced by AI systems. If a prediction or recommendation appears to be counter-intuitive, human experts can examine and modify decisions accordingly.
The key to successfully combining AI and human intuition is open cooperation and communication between them. Human experts need to understand the strengths and limitations of AI, and AI systems must be designed to allow for interaction and human adjustment when necessary. By taking advantage of both approaches, businesses can take better-informed decisions when faced with complex and constantly changing challenges.
To conclude, it is worth noting that if human intuition, individual or collective, is to develop, it is important to learn from one’s mistakes, stimulate curiosity and the desire to read or listen to podcasts, and above all take time to let new ideas percolate and take hold in our very being.
On the other hand, as parents, teachers or scientists, we are also responsible for stimulating critical thinking, and questioning and challenging the “truths” produced by AI, using both our intuition and our reasoning faculties.So let’s foster a critical spirit with regard to machines and a positive view of human capabilities.
