Given the speed and frequency of the changes and developments we are experiencing (or perhaps suffering), it is increasingly important to be able to take decisions, create a climate of trust and delegate. Employees expect their managers to be able to take decisions, to be organized and to know how to delegate. Taking decisionsA decision…
When asked “What do you expect from a good boss?”, employees say, among other things, that a boss should have good technical and managerial skills. What does this mean, and to what extent do you need such skills as a manager? It will be helpful to make an initial distinction between leadership and management. In…
So here comes the new panacea, the miracle solution that will revolutionize management. For decades now, companies and institutions in different parts of the world have been testing/applying different forms of organization, management and leadership, involving more or less authority, autonomy, employee responsibility and cooperation. It is important to pay close attention to new trends.…
Is this a new trend or the response to a real need? We are living in a world, and in economic circumstances, where it is increasingly difficult to make decisions, to make the right decisions. The complexity, uncertainties, ambiguities and volatility we have to contend with are increasing almost exponentially. At the same time, our competitors…
Often a taboo subject, fairness is one of the expectations that has come up most often in my explorations over the last 25 years. To the question: “What makes a good boss, what do you expect from him or her?”, the need for fairness is always mentioned. Fairness, justice, equity are the terms most often used. …
You will no doubt have read many articles or attended training courses at which the principle of feedback was presented and explained.Do you in fact use this wonderful tool? Have you discovered its different facets and how beneficial it can be? I’m going to give you a concrete example and share some thoughts on this subject. …
The other day, my son caught a spider and let it wander all over him, without showing any fear. Was he being courageous? Have I the right to ask someone to hold a spider, without knowing whether he or she is afraid of them?The fact is that, for some people, even getting close to a…
In the USA, failure is viewed positively, as a stimulus to learning. How is it viewed in your company or organization, or how do you see it yourself? Here are four very pertinent quotations on the subject: “Falling down is not a failure. Failure comes when you stay where you have fallen.” – Socrates “Failure defeats…
Do you have the impression that respect is a thing of the past? Not so long ago, people still felt duty-bound to respect doctors, fathers, policemen or bosses.In recent years, as the younger generations (Y, Z) have come onto the labour market, and especially with the political and financial scandals that have hit the headlines,…
Are you able to cite the values of your company or organization and, above all, explain what they mean for your behaviour towards colleagues, partners and customers?In addition, have you reflected on the connection between your corporate values and your own personal values? Many times, within a whole range of companies and organizations, I have been confronted…