Over the past 26 years, we have asked over 10,000 people working in Switzerland and Europe not only what makes a good boss, but also what they expect from a good team (i.e., what they expect from their colleagues). As with the question “what makes a good boss?” (and a good leader), analysis of the answers given…

Why is Roger Federer so successful? Why is he so well-liked and, above all, why is he still on top of his game?  Of course, several factors are in play: natural talent, training, strength of character… I could go on. In this article, I want to establish a connection between energy and performance.Roger Federer’s performance has much…

People often approach me at conferences and training courses and ask my opinion of new forms of  organization, such as holacracy (see also my article: Holacracy & Co.: a question of autonomy, teamwork,  cooperation and, above all, leadership), liberated companies or democratic leadership.   It is true that some enterprises and organizations have launched initiatives of…

Given the speed and frequency of the changes and developments we are experiencing (or perhaps suffering),  it is increasingly important to be able to take decisions, create a climate of trust and delegate. Employees expect their managers to be able to take decisions, to be organized and to know how to delegate.  Taking decisionsA decision…

When asked “What do you expect from a good boss?”, employees say, among other things, that a boss should have good technical and managerial skills. What does this mean, and to what extent do you need such skills as a manager?  It will be helpful to make an initial distinction between leadership and management. In…

So here comes the new panacea, the miracle solution that will revolutionize management.  For decades now, companies and institutions in different parts of the world have been testing/applying different forms of organization, management and leadership, involving more or less authority, autonomy, employee responsibility and cooperation.  It is important to pay close attention to new trends.…

Is this a new trend or the response to a real need?  We are living in a world, and in economic circumstances, where it is increasingly difficult to make decisions,  to make the right decisions. The complexity, uncertainties, ambiguities and volatility we have to contend with are increasing almost exponentially.  At the same time, our competitors…

Often a taboo subject, fairness is one of the expectations that has come up most often in my explorations over the last 25 years. To the question: “What makes a good boss, what do you expect from him or her?”, the need for fairness is always mentioned. Fairness, justice, equity are the terms most often used.  …

You will no doubt have read many articles or attended training courses at which the principle of feedback was presented and explained.Do you in fact use this wonderful tool? Have you discovered its different facets and how beneficial it can be? I’m going to give you a concrete example and share some thoughts on this subject. …

The other day, my son caught a spider and let it wander all over him, without showing any fear. Was he being courageous? Have I the right to ask someone to hold a spider, without knowing whether he or she is afraid of them?The fact is that, for some people, even getting close to a…